Privacy and Data Protection Policy

To operate securely, we process the following types of information:

• Identifying and contact data: Name, surname, date of birth (for age verification) and email address.
• Technical and usage data: IP address, device identifiers, browser type, and activity logs.
• Transaction data: History of technical operations and service usage preferences.
• Support communications: Recordings of interactions with our support team.

Data processing is based on:

• Execution of the contract: Necessary to manage the account and provide the requested services.
• Legitimate interest: To ensure network security and prevent fraudulent activities.
• Legal obligations: To comply with current regulations regarding identity verification in Italy.
• Consent: In cases where the user has authorized optional uses of their data.

The information is used exclusively for:

• Administering registration and ensuring secure access.
• Providing technical support and resolving any anomalies.
• Analyze technical performance to optimize the user interface.
• Managing security preferences and preventing violations of terms.

We retain personal data only for the time strictly necessary to achieve the described purposes or to meet legal storage requirements. At the end of the period, the data is securely deleted or anonymized.

We do not sell users' personal data. Information may only be shared with technical service providers (e.g., hosting, IT security) operating under our control. If data is transferred outside the European Economic Area, we implement standard safeguards to ensure an equivalent level of protection.

We use advanced protocols, including SSL encryption and network firewalls, to protect information from unauthorized access. Although we take reasonable measures, no digital transmission can be guaranteed to be absolutely secure; we encourage users to protect their credentials.

In accordance with data protection regulations, users have the right to:

• Access their data and request a copy.
• Rectify inaccurate or incomplete information.
• Request the deletion of data under certain circumstances.
• Object to processing or request its restriction.
• Exercise data portability in a structured format.

To exercise your rights or for questions about data processing, you can contact our privacy officer at: [email protected].

This policy is updated regularly to reflect operational developments and the regulatory framework in Italy.